1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are your massage devices powerful?
Yes. They feature strong motors with multiple intensity levels for effective muscle relief.
6. Are they suitable for different body areas?
Yes. Our devices are designed for neck, shoulders, back, legs, feet, and full-body use with appropriate attachments.
7. Are the massagers quiet?
Most models operate at low noise levels for comfortable use at home or in the office.
8. Are they easy to use?
Yes. They have intuitive controls, ergonomic handles, and long battery life for convenient, cordless operation.
9. Are they suitable for beginners?
Absolutely. Many models include preset programs and simple controls perfect for first-time users.
10. How do I clean the massager?
Wipe the device and attachments with a damp cloth. Avoid submerging in water. Detailed care instructions are included.
11. Do the massagers come with different attachments?
Yes. Most models include interchangeable heads for targeted massage on different muscle groups.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my massager arrives damaged?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.